Cookie Policy
Effective date: 14 August 2026 · Last updated: 31 August 2026
This Cookie Policy explains how RideBorder, operated by MO&KA IT Services and Business ("RideBorder", "we", "us" or "our"), uses cookies and similar technologies when you visit or use rideborder.ch and any related RideBorder web-based services.
This Cookie Policy should be read together with the RideBorder Privacy Policy and RideBorder Terms and Conditions. Because RideBorder may be used by commuters in Switzerland, Italy and other European countries, we seek to manage cookies in accordance with applicable Swiss data-protection and telecommunications requirements and, where applicable, European data-protection and electronic-communications requirements.
1. What Are Cookies?
Cookies are small data files that a website may store on your computer, smartphone, tablet or other device when you visit the website. Cookies can perform various functions, including keeping you signed in, remembering preferences, maintaining security, preventing fraud, remembering cookie choices, understanding how the Platform is used, measuring performance and supporting third-party services.
Cookies may contain identifiers that allow a website or service provider to recognise a browser or device during a visit or on subsequent visits.
2. Similar Technologies
In addition to traditional browser cookies, RideBorder may use similar technologies where necessary for Platform functionality. These may include local storage, session storage, software development kit (SDK) technologies, pixels or tags, device identifiers and similar browser or application technologies. For simplicity, this Policy generally refers to these technologies collectively as "cookies" unless a distinction is necessary.
3. Types of Cookies
Cookies can generally be classified according to their duration and who places them.
Session cookies
Session cookies normally exist only while your browser session remains active and are deleted when the browser is closed. They may be used to maintain sessions and provide essential Platform functionality.
Persistent cookies
Persistent cookies remain on your device for a specified period or until you delete them. They may be used to remember settings, preferences or consent choices between visits.
First-party cookies
First-party cookies are placed directly by RideBorder through the RideBorder website.
Third-party cookies
Third-party cookies may be placed by external service providers whose technologies or services are integrated into RideBorder. Depending on the services implemented, these could include providers of analytics, maps, authentication, payments or other functionality.
4. Strictly Necessary Cookies
These cookies are required for the website and Platform to operate correctly. They may be used for User authentication, maintaining login sessions, account security, fraud prevention, load balancing, maintaining Platform functionality, processing User requests, remembering privacy and cookie choices, and protecting the Platform against malicious activity.
Without these cookies, some RideBorder functions may not work. Where permitted by applicable law, strictly necessary cookies may be used without optional consent because they are required to provide a service requested by the User or to ensure essential Platform operation and security.
| Purpose | Example |
|---|---|
| Authentication | Keeping a User securely logged into RideBorder |
| Session management | Maintaining the User's session while navigating |
| Security | Detecting suspicious or fraudulent requests |
| Cookie preferences | Remembering whether the User accepted or rejected optional cookies |
| Platform functionality | Maintaining essential RideBorder functions |
5. Preference and Functionality Cookies
Preference cookies allow RideBorder to remember choices made by Users, such as preferred language, region, display preferences, frequently used journey settings, certain map preferences and other User-selected Platform settings. These cookies can make subsequent visits more convenient.
Where these cookies are not strictly necessary, RideBorder will handle them according to applicable consent requirements.
6. Analytics and Performance Cookies
RideBorder may use analytics technologies to understand how visitors and Users interact with the Platform — for example how many people visit, which pages are frequently visited, which features are used, how Users navigate, how long pages take to load, whether technical errors occur, which device or browser types are common, and how RideBorder can be improved.
Where reasonably possible, RideBorder will configure analytics services to minimise unnecessary collection of personal data. Where consent is required, analytics cookies will not be activated until the User has provided the appropriate consent.
7. Marketing and Advertising Cookies
RideBorder may in the future use advertising or marketing technologies to measure marketing campaigns, understand whether advertising leads Users to RideBorder, limit repeated advertising, measure campaign effectiveness or provide more relevant advertising.
If RideBorder uses such technologies, they will be classified separately from essential cookies. Where required by applicable law, marketing and advertising cookies will only be activated after the User has given consent. A User who rejects marketing cookies should still be able to use the essential functionality of RideBorder.
8. Maps, Routes and Location Services
RideBorder is a carpooling Platform and may integrate mapping, navigation, geolocation, traffic or route-planning services. These services may be necessary for functions such as displaying maps, selecting departure and destination points, calculating routes, identifying meeting points, estimating travel times, displaying traffic information, supporting carpool matching and providing border-related information.
Some map or location providers may use cookies or similar technologies. Where a third-party map service places non-essential cookies or uses information for purposes beyond providing the functionality requested by the User, RideBorder will seek to apply the appropriate consent mechanism where required. Device-level access to precise location may also require separate permission through your browser, smartphone or application settings. For additional information about how RideBorder processes location data, please see the RideBorder Privacy Policy.
9. Authentication Technologies
RideBorder may use cookies or similar technologies to authenticate Users securely. These technologies may help us confirm that a User is logged in, protect accounts against unauthorised access, manage login sessions, support secure account recovery and detect potentially fraudulent activity. Authentication cookies that are necessary to provide the account service are generally considered essential Platform technologies.
10. Payment Services
If RideBorder provides online payment or journey cost-sharing functionality, payment providers may use cookies or similar technologies for payment processing, authentication, fraud prevention, security, transaction management and regulatory compliance. Certain payment-related technologies may be strictly necessary for completing a transaction requested by the User.
Where a payment provider uses cookies for independent analytics, advertising or other non-essential purposes, applicable consent requirements may apply. Please also consult the privacy and cookie information supplied by the relevant payment provider.
11. Cookie Consent
Where required by applicable law, RideBorder will request consent before placing or accessing cookies that are not strictly necessary. The RideBorder cookie banner allows Users to make a genuine choice regarding optional cookies. Users are able to accept all optional cookies, reject optional cookies, or manage cookie preferences.
Rejecting optional cookies will not prevent the placement of cookies that are strictly necessary for RideBorder to operate. RideBorder does not make access to essential carpooling functionality conditional upon accepting unnecessary analytics or advertising cookies, except where otherwise legally permitted.
12. Changing or Withdrawing Consent
Where cookie processing is based on consent, Users may change or withdraw their consent. RideBorder provides a "Cookie settings" link accessible from the website so that Users can review and change their preferences at any time. Withdrawing consent does not affect processing lawfully carried out before consent was withdrawn.
Following withdrawal, relevant optional cookies should no longer be used for future processing, subject to technical implementation and applicable legal requirements. Users may also delete existing cookies directly through their browser.
13. Browser Cookie Controls
Most web browsers allow Users to manage cookies through browser settings. Depending on the browser, Users may be able to view stored cookies, delete individual cookies, delete all cookies, block third-party cookies, block all cookies, receive warnings before cookies are stored, or automatically delete cookies when the browser closes.
Blocking all cookies may affect RideBorder functionality. For example, RideBorder may be unable to keep a User logged in or remember certain Platform settings where essential cookies are disabled.
14. Cookie Retention
Cookies are retained for different periods depending on their purpose. Session cookies are normally deleted when the browser session ends. Essential persistent cookies may remain for a reasonable period where necessary to remember security, authentication or privacy settings. Preference cookies may remain for a limited period so that RideBorder can remember User preferences. The retention of analytics and marketing cookies, where used, depends on the relevant provider and RideBorder's configuration.
RideBorder will seek to avoid retaining cookie identifiers longer than reasonably necessary for their stated purpose.
15. Cookies and Personal Data
Some cookies do not directly identify a person. However, cookie identifiers and associated information may constitute personal data where they identify or can reasonably be linked to an individual or device. Information associated with cookies may include IP address, browser information, device information, session identifiers, account identifiers, approximate location, pages visited, date and time of visits, interactions with Platform features and technical information.
Where cookie information constitutes personal data, RideBorder processes it in accordance with the RideBorder Privacy Policy and applicable data-protection legislation.
16. Third-Party Providers
RideBorder may integrate services provided by third parties. Depending on the final technical configuration of RideBorder, these may include providers of web hosting, analytics, maps, navigation, traffic information, payment processing, identity verification, authentication, customer support, security, video or media content and other Platform infrastructure.
Some third-party providers may process information independently under their own privacy and cookie policies. Before deploying a new third-party service, RideBorder assesses whether the service places cookies or uses similar tracking technologies and updates this Policy and the cookie consent configuration where necessary.
17. International Data Transfers
Some providers used by RideBorder may process cookie-related information outside Switzerland or the European Economic Area. Where personal data is transferred internationally, RideBorder handles such transfers in accordance with applicable data-protection legislation. Where required, appropriate safeguards may include transfers to countries recognised as providing adequate data protection, recognised contractual safeguards, Standard Contractual Clauses or another legally permitted transfer mechanism. For further information, see the International Data Transfers section of the RideBorder Privacy Policy.
18. Do Not Track and Similar Signals
Browsers and devices may provide privacy signals or technologies designed to communicate a User's tracking preferences. RideBorder will evaluate legally recognised browser or device privacy signals and implement support where required by applicable law and technically appropriate. Users should nevertheless use the RideBorder cookie settings to manage the cookie choices specifically offered by the Platform.
19. Changes to This Cookie Policy
RideBorder may update this Cookie Policy from time to time, including where new cookies are introduced, a new service provider is integrated, analytics technologies change, payment or mapping services change, Platform functionality changes, applicable laws or regulatory guidance change, or our privacy practices change. The latest version will be published on rideborder.ch, together with its effective or last-updated date. Where a material change requires renewed consent under applicable law, RideBorder will request that consent.
20. Contact
Questions about RideBorder's use of cookies or similar technologies may be directed to:
RideBorder — operated by MO&KA IT Services and Business, Switzerland.
- Website: rideborder.ch
- Privacy email: info@rideborder.ch
- Registered office: Strada da Nuranch 32, 6915 Pambio-Noranco, Canton of Ticino, Switzerland
- Company identification number (UID): CHE-206.871.069
For further information about how RideBorder collects and processes personal data, please read the RideBorder Privacy Policy.
21. Cookie Declaration
The table below reflects the categories of cookies and similar technologies used by RideBorder. It is updated to reflect the technologies actually deployed on the production version of RideBorder.
| Cookie / Technology | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
| Session / authentication cookie | RideBorder | Secure login and User session | Strictly necessary | Session / as required |
| Cookie consent preference | RideBorder | Records the User's cookie choices | Strictly necessary | Up to 12 months |
| Security cookies | RideBorder / security provider | Platform and account protection | Strictly necessary | As required |
| Language / preference cookie | RideBorder | Remembers User preferences | Preferences | Up to 12 months |
| Map / location technologies | Map provider | Maps, routes and location functionality | Necessary / functional depending on configuration | As set by provider |
| Analytics cookies | To be confirmed | Platform analytics and performance | Analytics | As set by provider |
| Payment technologies | Payment provider | Payment processing and fraud prevention | Necessary / functional depending on configuration | As set by provider |
| Marketing cookies | To be confirmed | Marketing measurement or advertising, if used | Marketing | As set by provider |
This table is updated to reflect the actual cookies and technologies used on RideBorder before the Platform's final public launch.